Can’t translate Previous & Next Post buttons 2

Mystery Themes › Support › Themes › Free Themes › Matina › Can’t translate Previous & Next Post buttons 2

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  • January 13, 2021 at 5:03 am #17079
    TeresaP
    Participant

    This is the pursuance of my first topic (https://mysterythemes.com/support/topic/cant-translate-previous-next-post-buttons/)

    I don’t know why but I tried to reply to Jane Smith’s answer many times (the first time a few minutes after she published her post), but nothing appear.

    How is it possible? I need that my support ticket goes on, so I opened a new topic. Please help me!

    This was my answer:

    “Hi Jane, thanks for your answer. Of course I’ve added them. All the strings I translated work, except these two.

    These are 2 screenshots from the plugin Loco Translate.

    https://prnt.sc/wgtr9c
    https://prnt.sc/wgtuhe

    Thank you for your support”

    January 13, 2021 at 5:36 am #17084
    Jane Smith
    Moderator

    Hi TeresaP,
    As you can see its working within our demo site.
    https://prnt.sc/wmb5yx

    Can you provide us admin login detail so that we can fix it for you.

    January 13, 2021 at 11:59 am #17086
    TeresaP
    Participant
    This reply has been marked as private.
    January 13, 2021 at 5:02 pm #17089
    Jane Smith
    Moderator

    Hey,
    We cant find your site url. You need to send site url with admin details.

    January 13, 2021 at 5:13 pm #17090
    TeresaP
    Participant
    This reply has been marked as private.
    January 15, 2021 at 4:14 am #17095
    Jane Smith
    Moderator

    Hi there,
    Sorry! but your site is unreachable for us.

    January 15, 2021 at 5:41 am #17096
    TeresaP
    Participant

    I’ve checked the URL I posted here and I copied and pasted the username and the password from my reply, just to verify that everything is ok, and it works.

    What does “your site is unreachable” mean?

    January 15, 2021 at 6:29 am #17097
    Jane Smith
    Moderator

    We tried to access your site through multiple different computers and browsers too but it is not loading.
    https://prnt.sc/wnzi6l
    It shows unreachable.

    January 15, 2021 at 6:30 am #17098
    Mystery Themes
    Keymaster

    Hello there

    We are getting the “The connection has timed out” error in your website.

    Thanks

    January 15, 2021 at 6:55 am #17099
    TeresaP
    Participant

    Can you please try again? I log in a few minutes ago…

    January 15, 2021 at 7:40 am #17100
    Jane Smith
    Moderator

    Can you please check it now. We have worked on translation string.
    Regards,
    Mysterythemes Support Team

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