WC PayPal Checkout buttons not visible

Mystery Themes Support Themes Free Themes Shopay WC PayPal Checkout buttons not visible

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  • #16882
    ChristianMP
    Participant

    Hi,
    I activated the plugin https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/
    But for all MT themes the PP buttons (on single product and cart) will not show up. I switched to various other themes and with them it was working. So I can exclude this is a general site or Paypal issue.
    Do you know the root cause why this is not working with your themes?
    Thanks & Regards, Christian

    #16885
    Mystery Themes
    Keymaster

    Hello there

    Can you provide us the live URL of your website so that we can check it and debug the issue for you?

    Thanks 🙂

    #16887
    ChristianMP
    Participant

    Thanks for your response. Of course, I’ve created a test stage for this: https://pptest.manuelo.net/
    There is a Theme Switcher avtive, so you can easily switch by yourself. From MT I’ve installed Matina and Shopay.
    The PayPal buttons should be visible in the single product page and in the cart (if s.th. is added)
    Thank you.

    #16889
    Mystery Themes
    Keymaster

    Hello there

    We have checked your site using shopay and the Paypal button was showing up on the cart page and checkout page. Please find the attachment:
    https://prnt.sc/vra0yt

    Thanks 🙂

    #16896
    ChristianMP
    Participant

    Hi, thanks for investigation. But, any solution for the product page?

    #16897
    ChristianMP
    Participant

    It’s right the button shows up on the cart page, but only after refreshing the cart, which is strange? When I reload (F5) the page, it dissapears again, until I refresh the cart again.
    The button should also be visible on the single product page, which you also could not check with positive result, I assume?

    Good thing is, it is not blocked totally, but unfortunately only loaded after a refresh visible.
    Any other ideas for getting this to work as with other themes?

    #16899
    ChristianMP
    Participant

    I compared the source code of the cart for first load and after cart refresh. The HTML structure gets only added then, not for the first load.
    Unfortunately I can’t post a link to the screenshot.

    Thanks, Christian

    #16902
    Mystery Themes
    Keymaster

    Hello there

    You can upload the screenshot in following link and share here with us:
    https://prnt.sc/

    Thanks 🙂

    #16904
    ChristianMP
    Participant

    1st Load: prnt.sc/vt5up6
    After refresh: prnt.sc/vt5v21

    #16913
    Jane Smith
    Moderator

    Hi ChristianMP,
    We checked it as long as we came to conclude there is no issue from theme. Could you please contact plugin author for this particular issue.
    If futher confusion, plz get back to us.

    Regards,
    Mysterythemes Support Team

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